Gate City Casino Benefits
General
Access to promotions, drawings and events
Special offers, based on play
Earn Ember Rewards points while you play; Redeem for Rewards of your choice1
Tier-based invite only promotions and events
Exclusive birthday offer
Exclusive membership anniversary offer
Tier Match to other Delaware North properties2
Redeem Ember Rewards points for:
Free Play (starting at 100 points = $1)4
Gas Cards & Select Dining Venues (starting at 2,500 points = $25)4
Retail Gift Cards (starting at 5,000 points = $25)4
Gate City branded merchandise
Complimentary check cashing
Virtual Drawing BONUS entry earning multipliers (select events)
Tier Matching to select local/regional casinos
Stop by the Ember Rewards desk with your competitor rewards card to kickstart your new rewards experience!
Dining
Reward point redemption at select property food outlets
Food reward point redemptions are worth double the normal point value!
1 point = .02
Complimentary Pepsi® product beverages while playing
Enhanced point value for draft beer, wine & liquor (well) redemptions5
While actively playing with your Ember Rewards card; redeem 200 points for one drink
Amenities
Access to host service (based on play)**
Complimentary valet parking (weekends only)
Hotel
Redeem Ember Rewards points for Hotel stays
15% Discount on Best Rate3
Hero Card Benefits
The HERO program recognizes our military (active and veteran) and first responder members with special benefits
50+ Benefits
Special offers on select days for members age 50+**
Destinations Travel Benefits
Player rewards to a higher level. You are closer to exceptional vacation experiences with Ember Rewards Destinations, from California’s Sierra Nevada to Florida’s Space Coast. See a complete list of destinations here!
15% Discount at Ember Rewards Destinations. Book via applicable method listed here!
Two (2) Complimentary nights annually#
Four (4) Complimentary nights annually#
Six (6) Complimentary nights annually#
$7 Discount on One-Day Admission Tickets. Use promotional code LUCKY 7. Must be purchased online and in advance at kennedyspacecenter.com
Two (2) Complimentary One-Day Admission Tickets#
One-night stay at Courtyard Marriott Titusville & two (2) one-day KSC admission tickets
Four (4) Complimentary One-Day Admission Tickets#
One (1) Kennedy Space Center Explore & Stay Package Annually#
Partner Benefits
See applicable Terms & Conditions for additional details
1-800-Flowers Family of Brands: 20% discount
Use Code LUCKYME with 1-800-Flowers and other brands including Harry & David, Cheryl’s Cookies, Shari’s Berries, The Popcorn Factory!
Hertz Car Rental: 20% discount
Use this link or Ember Rewards Discount Code (CDP) 2295540 when making your reservation
Omaha Steaks: 15% discount
Visit omahasteaks.com/emberrewards to enjoy exclusive savings
Up to 15% off one cruise annually Book via applicable method listed here
One annual cruise for two – Interior Stateroom#
One annual cruise for two – Balcony Stateroom#
20% Discounted Room Rates & 50% off Resort Fees. Book via applicable method listed here
25% Discounted Room Rates & 50% off Resort Fees. Book via applicable method listed here
One annual complimentary 2-night stay#
One annual complimentary 3-night stay#
General
-
Access to promotions, drawings and events
-
Special offers, based on play
-
Earn Ember Rewards points while you play; Redeem for Rewards of your choice1
-
Redeem Ember Rewards points for:
-
Complimentary check cashing
Dining
-
Reward point redemption at select property food outlets
-
Food reward point redemptions are worth double the normal point value!
-
Complimentary Pepsi® product beverages while playing
Amenities
-
Complimentary valet parking (weekends only)
Hotel
-
Redeem Ember Rewards points for Hotel stays
-
15% Discount on Best Rate3
Hero Card Benefits
-
The HERO program recognizes our military (active and veteran) and first responder members with special benefits
50+ Benefits
-
Special offers on select days for members age 50+**
Destinations Travel Benefits
Player rewards to a higher level. You are closer to exceptional vacation experiences with Ember Rewards Destinations, from California’s Sierra Nevada to Florida’s Space Coast. See a complete list of destinations here!
Partner Benefits
See applicable Terms & Conditions for additional details
-
1-800-Flowers Family of Brands: 20% discount
-
Hertz Car Rental: 20% discount
-
Omaha Steaks: 15% discount
General
-
Access to promotions, drawings and events
-
Special offers, based on play
-
Earn Ember Rewards points while you play; Redeem for Rewards of your choice1
-
Tier-based invite only promotions and events
-
Exclusive birthday offer
-
Exclusive membership anniversary offer
-
Tier Match to other Delaware North properties2
-
Redeem Ember Rewards points for:
-
Complimentary check cashing
-
Virtual Drawing BONUS entry earning multipliers (select events)
-
Tier Matching to select local/regional casinos
Dining
-
Reward point redemption at select property food outlets
-
Food reward point redemptions are worth double the normal point value!
-
Complimentary Pepsi® product beverages while playing
Amenities
-
Complimentary valet parking (weekends only)
Hotel
-
Redeem Ember Rewards points for Hotel stays
-
15% Discount on Best Rate3
Hero Card Benefits
-
The HERO program recognizes our military (active and veteran) and first responder members with special benefits
50+ Benefits
-
Special offers on select days for members age 50+**
Destinations Travel Benefits
Player rewards to a higher level. You are closer to exceptional vacation experiences with Ember Rewards Destinations, from California’s Sierra Nevada to Florida’s Space Coast. See a complete list of destinations here!
Partner Benefits
See applicable Terms & Conditions for additional details
-
1-800-Flowers Family of Brands: 20% discount
-
Hertz Car Rental: 20% discount
-
Omaha Steaks: 15% discount
General
-
Access to promotions, drawings and events
-
Special offers, based on play
-
Earn Ember Rewards points while you play; Redeem for Rewards of your choice1
-
Tier-based invite only promotions and events
-
Exclusive birthday offer
-
Exclusive membership anniversary offer
-
Tier Match to other Delaware North properties2
-
Redeem Ember Rewards points for:
-
Complimentary check cashing
-
Virtual Drawing BONUS entry earning multipliers (select events)
-
Tier Matching to select local/regional casinos
Dining
-
Reward point redemption at select property food outlets
-
Food reward point redemptions are worth double the normal point value!
-
Complimentary Pepsi® product beverages while playing
Amenities
-
Complimentary valet parking (weekends only)
Hotel
-
Redeem Ember Rewards points for Hotel stays
-
15% Discount on Best Rate3
Hero Card Benefits
-
The HERO program recognizes our military (active and veteran) and first responder members with special benefits
50+ Benefits
-
Special offers on select days for members age 50+**
Destinations Travel Benefits
Player rewards to a higher level. You are closer to exceptional vacation experiences with Ember Rewards Destinations, from California’s Sierra Nevada to Florida’s Space Coast. See a complete list of destinations here!
Partner Benefits
See applicable Terms & Conditions for additional details
-
1-800-Flowers Family of Brands: 20% discount
-
Hertz Car Rental: 20% discount
-
Omaha Steaks: 15% discount
General
-
Access to promotions, drawings and events
-
Special offers, based on play
-
Earn Ember Rewards points while you play; Redeem for Rewards of your choice1
-
Tier-based invite only promotions and events
-
Exclusive birthday offer
-
Exclusive membership anniversary offer
-
Tier Match to other Delaware North properties2
-
Redeem Ember Rewards points for:
-
Complimentary check cashing
-
Virtual Drawing BONUS entry earning multipliers (select events)
-
Tier Matching to select local/regional casinos
Dining
-
Reward point redemption at select property food outlets
-
Food reward point redemptions are worth double the normal point value!
-
Complimentary Pepsi® product beverages while playing
-
Enhanced point value for draft beer, wine & liquor (well) redemptions5
Amenities
-
Complimentary valet parking (weekends only)
Hotel
-
Redeem Ember Rewards points for Hotel stays
-
15% Discount on Best Rate3
Hero Card Benefits
-
The HERO program recognizes our military (active and veteran) and first responder members with special benefits
50+ Benefits
-
Special offers on select days for members age 50+**
Destinations Travel Benefits
Player rewards to a higher level. You are closer to exceptional vacation experiences with Ember Rewards Destinations, from California’s Sierra Nevada to Florida’s Space Coast. See a complete list of destinations here!
Partner Benefits
See applicable Terms & Conditions for additional details
-
1-800-Flowers Family of Brands: 20% discount
-
Hertz Car Rental: 20% discount
-
Omaha Steaks: 15% discount
General
-
Access to promotions, drawings and events
-
Special offers, based on play
-
Earn Ember Rewards points while you play; Redeem for Rewards of your choice1
-
Tier-based invite only promotions and events
-
Exclusive birthday offer
-
Exclusive membership anniversary offer
-
Tier Match to other Delaware North properties2
-
Redeem Ember Rewards points for:
-
Complimentary check cashing
-
Virtual Drawing BONUS entry earning multipliers (select events)
-
Tier Matching to select local/regional casinos
Dining
-
Reward point redemption at select property food outlets
-
Food reward point redemptions are worth double the normal point value!
-
Complimentary Pepsi® product beverages while playing
-
Enhanced point value for draft beer, wine & liquor (well) redemptions5
Amenities
-
Access to host service (based on play)**
-
Complimentary valet parking (weekends only)
Hotel
-
Redeem Ember Rewards points for Hotel stays
-
15% Discount on Best Rate3
Hero Card Benefits
-
The HERO program recognizes our military (active and veteran) and first responder members with special benefits
50+ Benefits
-
Special offers on select days for members age 50+**
Destinations Travel Benefits
Player rewards to a higher level. You are closer to exceptional vacation experiences with Ember Rewards Destinations, from California’s Sierra Nevada to Florida’s Space Coast. See a complete list of destinations here!
Partner Benefits
See applicable Terms & Conditions for additional details
-
1-800-Flowers Family of Brands: 20% discount
-
Hertz Car Rental: 20% discount
-
Omaha Steaks: 15% discount
ALREADY A MEMBER?
Log in to the Gate City Casino player portal below to view your win/loss statement reflecting card-in play for the calendar year requested.
Best displayed on Chrome, Firefox, Safari or Microsoft Edge.
READY TO JOIN?
Turn up the heat on every moment with the all-new Ember Rewards! Play as a member for access to Free Play, discounts, invites to special events and so much more.
Frequently Asked Questions
No! Your Lucky North® Rewards account was automatically converted into an Ember Rewards account as of 7/1/26.
Yes! The account number you had previously is the one you will have going forward. The PIN you used previously to access the account has not changed. The name of the program changed on 7/1/26. Your account details remain the same.
No! All of your points, offers and status remain as it was.
Yes! But we encourage you to get a new Ember Rewards card so that you are recognized as a current member and have the benefits associated with your tier. All you need to do is stop by and get a new card during your next visit.
Yes! Status and benefits carried over from Lucky North® Rewards to Ember Rewards as of 7/1/26. The same earning thresholds and dates apply going forward. The tier levels are below with how they correspond to old Lucky North® names.
| Old | New |
| Ruby | Spark |
| Emerald | Ignite |
| Sapphire | Flame |
| Diamond | Blaze |
| Black Diamond | Phoenix |
New members always start at the Spark tier. As you reach higher point thresholds by earning tier points throughout a calendar year, you will attain new tier status and increased benefits.
| Spark | Upon joining through 999 points |
| Ignite | 1,000–5,999 points |
| Flame | 6,000–25,999 points |
| Blaze | 26,000–69,999 points |
| Phoenix | 70,000+ points |
Ember Rewards tier status renews annually. Members earn tier points each calendar year (January 1 – December 31), to obtain status for the following calendar year.
Ember Rewards members earn tier status through earning tier points. Tier points are earned by inserting your card into the machine while you are playing or providing to a dealer for table games or poker so that you can earn points as you play.
Tier points are earned at the same time as you earn reward points, but don’t include points earned via point multipliers or prizes.
Yes! If at any time during the calendar year you achieve a higher tier than your current level, you’ll be upgraded immediately for the remainder of the current year and the subsequent year.
For example, if your current tier is Spark and you reach 1,000 points in September 2026, you will immediately receive Ignite status valid through December 2027. And, if you earn a higher status after that, you will be immediately upgraded again.
Points will only expire after 6 full months of inactivity. As long as you have active play on your account, your points will never expire.
For example, if you last visited May 15, 2026, your points would expire the first day of January 2027.
Currently, Ember Rewards members at Southland Hotel Casino, Mardi Gras Resort & Casino and Wheeling Island Hotel-Casino-Racetrack may use the card they have at any of those locations, as well as with Ember Casino, your premier destination for online gaming in West Virginia and Ember Jackpot Casino, our free online gaming experience packed with over 200+ of your favorite real-world games.
Members at other properties do not have the ability to use their account in multiple properties or online, but that feature is coming soon!
Gate City: late 2026 / early 2027
Daytona and Orange City: late 2026 / early 2027
Finger Lakes: early/mid 2027
Hamburg: early/mid 2027
Yes! If you are a tiered rewards member at a local/select regional casino to any of our properties, we will instantly match your Ember Rewards status to the corresponding level. Just bring your competitor rewards card to the Ember Rewards desk at the property.
*Tier matching not available at Daytona Beach or Orange City Poker.
You can earn points every time you play casino gaming machines, poker or live table games with your Ember Rewards card*.
Casino Gaming Machines / Electronic Table Games / Video Poker: Insert your Ember Rewards card into the card reader on the machine you are playing. Look for the welcome greeting on the screen and you will know your card is registered. You earn 1 point for every $5 of play on casino gaming machines and $10 of play on video poker.
Table Games: Hand your Ember Rewards card to the dealer and wait for the acknowledgement before placing your bet. Points are earned based on time played, game type, and average bet.
Poker: Hand your Ember Rewards card to a team member prior to taking part in a game to ensure your account is properly credited. You will earn 15 points and .50 of food and beverage credit for every hour of poker play tracked on your card.
Always play with your Ember Rewards card to ensure you receive benefits for your play!
*Excludes tournament play and while using Free Play.
You can redeem points for great rewards including Free Play, food and beverage purchases, gas & select retail gift cards, hotel stays at Sheraton Nashua and more! It’s your choice how you’d like to use your rewards.
Free Play: 100 points = $1 value (Minimum 500 points redeemed for free play reward).
Food & Beverage Purchases: Point redemptions are double the normal value! 100 points = $2 toward purchases (may redeem in any increment).
Other point redemption opportunities as available and stated at property.
Free Play: Insert your card into any casino gaming machine, access your account and download your Free Play.
Food & Beverage: Simply present your card to the cashier when making your purchase.
Gift Cards, Hotel stays and other opportunities: Please visit the Ember Rewards desk.
You can check your point balance several ways:
- Insert your card into any casino gaming machine and access your account.
- Stop by the Ember Rewards desk.
- Visit any promotional kiosk to access your account.
- And Coming Soon – Access your account via the Ember Rewards mobile app.
Yes! If you have the points available in your Ember Rewards account and you have a valid food offer, you may combine these.
No. Membership in Ember Rewards is limited to you, and use of the card may not be shared or transferred. Misuse of the card or membership will result in loss of the card, all accumulated points, and any other services offered in connection with your membership.
Not at this time, but this feature is coming soon! In the near future you will be able to earn and redeem points at all Delaware North properties, as well as with Ember Jackpot Casino, our free online gaming experience packed with over 200+ of your favorite real-world games.