Wheeling Island Hotel-Casino-Racetrack

Featuring more than 1,100 slot machines and table games, Wheeling Island packs in a variety of dining options, a welcoming hotel and eclectic live entertainment.

Frequently Asked Questions

Wheeling Island Hotel-Casino-Racetrack Benefits

Spark 0 – 999 points
Ignite 1,000 – 5,999 points
Flame 6,000 – 25,999 points
Blaze 26,000 – 69,999 points
Phoenix 70,000+ points

General

Access to promotions, drawings and events

Special offers, based on play

Earn Ember Rewards points while you play; Redeem for Rewards of your choice1

Tier-based invite only promotions and events

Exclusive birthday offer

Exclusive membership anniversary offer

Tier Match to other Delaware North properties2

Redeem Ember Rewards points for:

Free Play (starting at 100 points = $1)4
Gas & Retail Gift Cards (5,000 points = $25)4
Wheeling Island Gift Cards (2,500 points = $25)4
Table Games free bet / racing wager (500 points = $5)

Virtual Drawing BONUS entry earning multipliers (select events)

Tier Matching to select local/regional casinos

Stop by the Ember Rewards desk with your competitor rewards card to kickstart your new rewards experience!

Complimentary check cashing

Priority slot service & jackpot response at game5

Phoenix annual celebration dinner

Hotel / Gift Shop

Redeem Ember Rewards points for Hotel stays

15% Discount on Best Rate3

Redeem Ember Rewards points for Gift Shop purchases

Gift shop discount

Ignite: 10%, Flame: 15%, Blaze: 20%, Phoenix: 20%

Upgrade to best available room at check-in5

Exclusive early check-in (2pm) / late check-out (noon)5

Dining

Reward point redemption at select property food outlets

Express line at The Buffet

Priority reservation / seating at The Pointe

Complimentary drinks while playing6

While actively playing with your Ember Rewards card

Amenities

Access to host service (based on play)**

Food reward point redemptions are worth double the normal point value!

1 point = .02

Express line at Ember Rewards desk

Express line at Cashier’s Cage

Exclusive VIP Parking in Parking Garage

Racing

Complimentary Racing Programs

Hero Card Benefits

The HERO program recognizes our military (active and veteran) and first responder members with special benefits

50+ Benefits

Special offers on select days for members age 50+**

Destinations Travel Benefits

Player rewards to a higher level. You are closer to exceptional vacation experiences with Ember Rewards Destinations, from California’s Sierra Nevada to Florida’s Space Coast. See a complete list of destinations here!

Ember Rewards Destinations

15% Discount at Ember Rewards Destinations. Book via applicable method listed here!

Ember Rewards Destinations

Two (2) Complimentary nights annually#

Ember Rewards Destinations

Four (4) Complimentary nights annually#

Ember Rewards Destinations

Six (6) Complimentary nights annually#

Kennedy Space Center Visitor Complex

$7 Discount on One-Day Admission Tickets. Use promotional code LUCKY 7. Must be purchased online and in advance at kennedyspacecenter.com

Kennedy Space Center Visitor Complex

Two (2) Complimentary One-Day Admission Tickets#

One-night stay at Courtyard Marriott Titusville & two (2) one-day KSC admission tickets

Kennedy Space Center Visitor Complex

Four (4) Complimentary One-Day Admission Tickets#

Kennedy Space Center Visitor Complex

One (1) Kennedy Space Center Explore & Stay Package Annually#

Partner Benefits

See applicable Terms & Conditions for additional details

1-800-Flowers Family of Brands: 20% discount

Use Code LUCKYME with 1-800-Flowers and other brands including Harry & David, Cheryl’s Cookies, Shari’s Berries, The Popcorn Factory!

Hertz Car Rental: 20% discount

Use this link or Ember Rewards Discount Code (CDP) 2295540 when making your reservation

Omaha Steaks: 15% discount

Visit omahasteaks.com/emberrewards to enjoy exclusive savings

Carnival Cruise Line®

Up to 15% off one cruise annually Book via applicable method listed here

Carnival Cruise Line®

One annual cruise for two – Interior Stateroom#

Carnival Cruise Line®

One annual cruise for two – Balcony Stateroom#

Palms Casino Resort

20% Discounted Room Rates & 50% off Resort Fees. Book via applicable method listed here

Palms Casino Resort

25% Discounted Room Rates & 50% off Resort Fees. Book via applicable method listed here

Palms Casino Resort

One annual complimentary 2-night stay#

Palms Casino Resort

One annual complimentary 3-night stay#

General

  • Access to promotions, drawings and events

  • Special offers, based on play

  • Earn Ember Rewards points while you play; Redeem for Rewards of your choice1

  • Redeem Ember Rewards points for:

Hotel / Gift Shop

  • Redeem Ember Rewards points for Hotel stays

  • 15% Discount on Best Rate3

  • Redeem Ember Rewards points for Gift Shop purchases

Dining

  • Reward point redemption at select property food outlets

Amenities

  • Food reward point redemptions are worth double the normal point value!

Hero Card Benefits

  • The HERO program recognizes our military (active and veteran) and first responder members with special benefits

50+ Benefits

  • Special offers on select days for members age 50+**

Destinations Travel Benefits

Player rewards to a higher level. You are closer to exceptional vacation experiences with Ember Rewards Destinations, from California’s Sierra Nevada to Florida’s Space Coast. See a complete list of destinations here!

Partner Benefits

See applicable Terms & Conditions for additional details

Ember Rewards Benefits Terms & Conditions
Racing points become available on the next gaming day where available. Bonus points do not count toward your point total for reaching tiers. Tier benefit earning period is January 1 through December 31. Status earned is valid subsequent earning period. Additional terms and conditions may apply.

1 Point redemption options can vary by property
2 Present Ember Rewards card from other property and valid ID at Ember Rewards desk. Match expires at end of benefit period.

Destinations Restrictions
Based on availability. Room types and rates are subject to availability at time of booking and multiple night stays may be required. Offer not valid on bookings of more than five rooms. Applicable to new bookings only and cannot be combined with any other promotion, package or discount. Accommodations subject to availability and blackout periods. Stays per earning period. Terms and conditions apply. Subject to change without notice. Blackout dates and cancellation policies apply. Offer does not include Tenaya at Yosemite cabins or Geneva-On-The-Lake cottages.

Hertz® Benefit Terms & Conditions
Hertz® Discount Code (CDP) for Ember Rewards members must be included in reservation to receive exclusive rate. Available to United States residents at participating United States locations. Exclusions apply.

Omaha Steaks / 1-800-Flowers Terms & Conditions
Not valid in combination with other promotions / discounts. Exclusions apply.

Carnival® Cruise Line Terms & Conditions
Sailings are capacity controlled and subject to availability. Guest who earned tier status must sail. Guest is responsible for government taxes and fees and cruise fees and expenses, all travel expenses to and from embark/debark ports, including all air and ground transportation, as well as the cost of all shore excursions, gratuities, discretionary hotel and dining charges, meals in alternate dining venues, alcoholic beverages, boutique purchases and any other incidental costs or other expenses not specifically set forth herein. A non-refundable, non-commissionable deposit of $100 per guest is required at time of booking (applies to first two guests in stateroom only). Deposit will be returned to the guest as on-board credit on folio. Excludes holiday and specialty cruises. Max 8-day sailing. Ship’s registry: The Bahamas, Panama & Malta. © 2026 Carnival Cruise Line. All rights reserved.

Palms Casino Resort Terms & Conditions
Must be 21 or older. Subject to availability. Subject to change with management approval. Must be or become a Club Serrano member. Must lodge to receive offers. Complimentary stay covers room, tax and resort fees and is valid once per tier cycle. Discounted room rates require minimum 2-night stay and receive 50% off resort fees. Cannot be combined with any other offer or promotion.

Wheeling Island Hotel-Casino-Racetrack Terms & Conditions
3 See your Host or visit the Ember Rewards desk for booking information. May not be combined with other offers.
4 Maximum of $1,000 in free play / $100 in gift cards redeemed per day.
5 Based on availability.
6 Must redeem at kiosk and present voucher to waitress. Limited amount.

ALREADY A MEMBER?

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READY TO JOIN?

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Frequently Asked Questions