Ember Rewards Alerts – SMS Terms & Conditions for U.S.

1. Program Description

By opting into Ember Rewards Alerts (“Program”), you agree to receive recurring automated text (SMS) messages from Ember Rewards (Delaware North Companies, Incorporated). By opting in, you provide your prior express written consent to receive recurring automated promotional and other text messages at the mobile telephone number you provide. Your consent is not a condition of purchasing any goods or services. Messages may include:

  • Promotional offers and incentives
  • Loyalty rewards updates
  • Event notifications and reminders
  • Operational alerts (e.g., weather, service disruptions)

These Terms & Conditions apply to the Program. The Program is also subject to our Privacy Policy at https://emberrewards.com/privacy-policy, which explains how we collect, use, retain, and disclose Personal Information in connection with the Program and your privacy choices.

2. Opt-In

You may opt into the Program by:

Any opt-in must be voluntary and accompanied by the required consent disclosures. We may send a confirmation message to verify your enrollment. Consent applies only to the mobile number used to opt in and does not transfer if you change or reassign that number.

By opting in, you represent that you are the account holder for the mobile number provided or have authorization from the account holder, and that you are authorized to provide the consent described in these Terms & Conditions.

3. Message Frequency

Message frequency varies depending on user preferences, account activity, and engagement. Recurring message frequency may vary.

4. Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan. Charges are billed and payable to your mobile service provider.

5. Opt-Out

You can cancel the SMS service at any time by replying STOP to any Program message. Opting out is free, except that your carrier may charge for the message you send.

After you send the STOP message, you will receive a one-time confirmation message and will no longer receive text messages from Ember Rewards Alerts unless you opt in again. An opt-out applies to the mobile number from which the request is sent and to the Program; it does not automatically opt you out of other separately enrolled text-message programs or non-text communications. You may also manage other marketing preferences as described in our Privacy Policy.

6. Help / Customer Support

7. Privacy Policy

Your information, including your mobile telephone number, opt-in source, consent record, messaging preferences, message-delivery and engagement information, and opt-out or HELP requests, will be handled in accordance with our Privacy Policy.

Important:

Mobile opt-in data and consent will not be shared, sold, or rented to third parties for their marketing purposes. We may disclose this information to telecommunications carriers and SMS platform providers solely as necessary to deliver messages, administer the Program, maintain consent and opt-out records, and comply with law, as described in our Privacy Policy.

8. Eligibility

You must be at least 18 years of age, (or the legal age in your jurisdiction). The Program is not directed to, and we do not knowingly enroll, persons under 18 years of age. Offers relating to gaming, wagering, alcohol, or other age-restricted products, services, or events are available only to individuals who meet the applicable age, identification, residency, and other eligibility requirements in the jurisdiction where the relevant offer is made or redeemed.

The Program is available only to U.S. mobile subscribers with a compatible device

9. Supported Carriers

The Program is supported by most major U.S. carriers, including AT&T, Verizon, T-Mobile, and others.

Carrier participation, availability, and delivery may vary. Carriers are not liable for delayed or undelivered messages. Wireless carriers are not responsible for the Program.

10. Changes to Terms

Ember Rewards Alerts may modify these Terms & Conditions from time to time. Updates will be posted on this page with a revised effective date. If a change materially affects your rights or the Program, we will provide notice as required by law. Your continued participation after the effective date of an update constitutes acceptance of the updated Terms & Conditions, except where applicable law requires a different form of consent.

11. Termination

We may suspend or terminate the Program, or your enrollment in the Program, at any time, including for operational, security, legal, or compliance reasons. Where practicable, we will provide notice, but we are not required to do so where immediate action is reasonably necessary. Termination of the Program does not affect our obligation to honor a previously submitted opt-out request or your rights under our Privacy Policy.

12. Contact Information

For questions about these Terms & Conditions or the Program, email [email protected]. For privacy questions and requests, use the contact methods identified in our Privacy Policy.