1. Program Description
By opting into Ember Rewards Alerts (“Program”), you agree to receive recurring automated text (SMS) messages from Ember Rewards (Delaware North Companies, Incorporated). Messages may include:
- Promotional offers and incentives
- Loyalty rewards updates
- Event notifications and reminders
- Operational alerts (e.g., weather, service disruptions)
2. Opt-In
You may opt into the Program by:
- Texting keyword EMBER (36237) to EMBER (36237)
- Submitting your mobile number through an authorized web form at https://www.emberrewards.com/sms/
By opting in, you represent that you are the account holder for the mobile number provided or have authorization from the account holder.
3. Message Frequency
Message frequency varies depending on user preferences, account activity, and engagement.
4. Message and Data Rates
Message and data rates may apply depending on your mobile carrier plan. Charges are billed and payable to your mobile service provider.
5. Opt-Out
You can cancel the SMS service at any time by replying: STOP
After you send the STOP message, you will receive a confirmation message and will no longer receive SMS messages from Ember Rewards Alerts unless you opt in again.
6. Help / Customer Support
- For assistance: Call 1-800-467-6182 or email [email protected]
- Reply HELP to any message
- Email: [email protected]
7. Privacy Policy
Your information will be handled in accordance with our Privacy Policy.
Important:
Mobile opt-in data and consent will not be shared with third parties for their marketing purposes.
8. Eligibility
You must be at least 18 years of age (or the legal age in your jurisdiction)
The Program is available to Canada mobile subscribers with a compatible device
9. Supported Carriers
The Program is supported by most major Canada carriers. Carrier participation may vary.
Carriers are not liable for delayed or undelivered messages.
10. Changes to Terms
Ember Rewards Alerts reserves the right to modify these Terms & Conditions at any time. Updates will be reflected on this page with a revised effective date.
11. Termination
We reserve the right to suspend or terminate the Program at any time without notice.
12. Contact Information
For questions about these Terms email: [email protected]