Hamburg Gaming Benefits
General
Access to promotions, drawings and events
Special offers, based on play
Earn Ember Rewards points while you play; Redeem for rewards of your choice1
Tier-based invite only promotions and events
Exclusive birthday offer
Exclusive membership anniversary offer
Tier Match to other Delaware North properties2
Redeem Ember Rewards points for:
Free Play (starting at 500 points = $5)4
Gas Cards (starting at 2,500 points = $25)4
Retail Gift Cards (starting at 5,000 points = $25)4
Virtual Drawing BONUS entry earning multipliers (select events)
Complimentary check cashing
Priority gaming machine service & jackpot response at game
Phoenix annual celebration dinner
Dining
Reward point redemption at select property food outlets
Food reward point redemptions are worth double the normal point value!
1 point = .02
Complimentary Tim Hortons coffee & donut, daily
Enhanced point value for beer, wine & liquor redemptions
While actively playing with your Ember Rewards card; redeem 100 points for one drink
Discounts on catering for special events / meeting space
Blaze: 10% off, Phoenix 15% off
Amenities
Express line at Ember Rewards desk
Express line at Cashier’s Cage
Access to host service (based on play)
50+ Benefits
Special offers on select days for members age 50+
Hero Card Benefits
The HERO program recognizes our military (active and veteran) and first responder members with special benefits
Partner Benefits
1-800-Flowers Family of Brands: 20% discount
Use Code LUCKYME with 1-800-Flowers and other brands including Harry & David, Cheryl’s Cookies, Shari’s Berries, The Popcorn Factory!
Hertz Car Rental®: 20% discount
Use Ember Rewards Discount Code (CDP) 2295540 when making your reservation
Omaha Steaks®: 15% discount
Visit omahasteaks.com/emberrewards to enjoy exclusive savings
Up to 15% off one cruise annually. Book via applicable method listed here
One annual cruise for two – Interior Stateroom#
One annual cruise for two – Balcony Stateroom#
20% Discounted Room Rates & 50% off Resort Fees. Book via applicable method listed here
25% Discounted Room Rates & 50% off Resort Fees. Book via applicable method listed here
One annual complimentary 2-night stay#
One annual complimentary 3-night stay#
Tropical Smoothie Café (select locations)
15% off by presenting your Ember Rewards card
Patina 250
250 Delaware Ave., Buffalo NY
10% off by presenting your Ember Rewards card
Patina 250
250 Delaware Ave., Buffalo NY
$100 Dining Credit annually
Destinations Travel Benefits
Player rewards to a higher level. You are closer to exceptional vacation experiences with Ember Rewards Destinations, from California’s Sierra Nevada to Florida’s Space Coast. See a complete list of destinations here!
15% Discount at Ember Rewards Destinations. Book via applicable method listed here!
Two (2) Complimentary nights annually#
Four (4) Complimentary nights annually#
Six (6) Complimentary nights annually#
$7 Discount on One-Day Admission Tickets. Use promotional code LUCKY 7. Must be purchased online and in advance at kennedyspacecenter.com
Two (2) Complimentary One-Day Admission Tickets#
Four (4) Complimentary One-Day Admission Tickets#
One (1) Kennedy Space Center Explore & Stay Package Annually#
Overnight stay at Courtyard Marriott Titusville & two (2) one-day KSC admission tickets
General
-
Access to promotions, drawings and events
-
Special offers, based on play
-
Earn Ember Rewards points while you play; Redeem for rewards of your choice1
-
Redeem Ember Rewards points for:
Free Play (starting at 500 points = $5)4
Gas Cards (starting at 2,500 points = $25)4
Retail Gift Cards (starting at 5,000 points = $25)4
Dining
-
Reward point redemption at select property food outlets
-
Food reward point redemptions are worth double the normal point value!
1 point = .02
50+ Benefits
-
Special offers on select days for members age 50+
Hero Card Benefits
-
The HERO program recognizes our military (active and veteran) and first responder members with special benefits
Partner Benefits
-
1-800-Flowers Family of Brands: 20% discount
Use Code LUCKYME with 1-800-Flowers and other brands including Harry & David, Cheryl’s Cookies, Shari’s Berries, The Popcorn Factory!
-
Hertz Car Rental®: 20% discount
Use Ember Rewards Discount Code (CDP) 2295540 when making your reservation
-
Omaha Steaks®: 15% discount
Visit omahasteaks.com/emberrewards to enjoy exclusive savings
-
20% Discounted Room Rates & 50% off Resort Fees. Book via applicable method listed here
-
Tropical Smoothie Café (select locations)
15% off by presenting your Ember Rewards card
-
Patina 250
250 Delaware Ave., Buffalo NY
10% off by presenting your Ember Rewards card
Destinations Travel Benefits
Player rewards to a higher level. You are closer to exceptional vacation experiences with Ember Rewards Destinations, from California’s Sierra Nevada to Florida’s Space Coast. See a complete list of destinations here!
-
15% Discount at Ember Rewards Destinations. Book via applicable method listed here!
-
$7 Discount on One-Day Admission Tickets. Use promotional code LUCKY 7. Must be purchased online and in advance at kennedyspacecenter.com
General
-
Access to promotions, drawings and events
-
Special offers, based on play
-
Earn Ember Rewards points while you play; Redeem for rewards of your choice1
-
Tier-based invite only promotions and events
-
Exclusive birthday offer
-
Exclusive membership anniversary offer
-
Tier Match to other Delaware North properties2
-
Redeem Ember Rewards points for:
Free Play (starting at 500 points = $5)4
Gas Cards (starting at 2,500 points = $25)4
Retail Gift Cards (starting at 5,000 points = $25)4 -
Virtual Drawing BONUS entry earning multipliers (select events)
Dining
-
Reward point redemption at select property food outlets
-
Food reward point redemptions are worth double the normal point value!
1 point = .02
50+ Benefits
-
Special offers on select days for members age 50+
Hero Card Benefits
-
The HERO program recognizes our military (active and veteran) and first responder members with special benefits
Partner Benefits
-
1-800-Flowers Family of Brands: 20% discount
Use Code LUCKYME with 1-800-Flowers and other brands including Harry & David, Cheryl’s Cookies, Shari’s Berries, The Popcorn Factory!
-
Hertz Car Rental®: 20% discount
Use Ember Rewards Discount Code (CDP) 2295540 when making your reservation
-
Omaha Steaks®: 15% discount
Visit omahasteaks.com/emberrewards to enjoy exclusive savings
-
25% Discounted Room Rates & 50% off Resort Fees. Book via applicable method listed here
-
Tropical Smoothie Café (select locations)
15% off by presenting your Ember Rewards card
-
Patina 250
250 Delaware Ave., Buffalo NY
10% off by presenting your Ember Rewards card
Destinations Travel Benefits
Player rewards to a higher level. You are closer to exceptional vacation experiences with Ember Rewards Destinations, from California’s Sierra Nevada to Florida’s Space Coast. See a complete list of destinations here!
-
15% Discount at Ember Rewards Destinations. Book via applicable method listed here!
-
$7 Discount on One-Day Admission Tickets. Use promotional code LUCKY 7. Must be purchased online and in advance at kennedyspacecenter.com
General
-
Access to promotions, drawings and events
-
Special offers, based on play
-
Earn Ember Rewards points while you play; Redeem for rewards of your choice1
-
Tier-based invite only promotions and events
-
Exclusive birthday offer
-
Exclusive membership anniversary offer
-
Tier Match to other Delaware North properties2
-
Redeem Ember Rewards points for:
Free Play (starting at 500 points = $5)4
Gas Cards (starting at 2,500 points = $25)4
Retail Gift Cards (starting at 5,000 points = $25)4 -
Virtual Drawing BONUS entry earning multipliers (select events)
Dining
-
Reward point redemption at select property food outlets
-
Food reward point redemptions are worth double the normal point value!
1 point = .02
50+ Benefits
-
Special offers on select days for members age 50+
Hero Card Benefits
-
The HERO program recognizes our military (active and veteran) and first responder members with special benefits
Partner Benefits
-
1-800-Flowers Family of Brands: 20% discount
Use Code LUCKYME with 1-800-Flowers and other brands including Harry & David, Cheryl’s Cookies, Shari’s Berries, The Popcorn Factory!
-
Hertz Car Rental®: 20% discount
Use Ember Rewards Discount Code (CDP) 2295540 when making your reservation
-
Omaha Steaks®: 15% discount
Visit omahasteaks.com/emberrewards to enjoy exclusive savings
-
Up to 15% off one cruise annually. Book via applicable method listed here
-
25% Discounted Room Rates & 50% off Resort Fees. Book via applicable method listed here
-
Tropical Smoothie Café (select locations)
15% off by presenting your Ember Rewards card
-
Patina 250
250 Delaware Ave., Buffalo NY
10% off by presenting your Ember Rewards card
Destinations Travel Benefits
Player rewards to a higher level. You are closer to exceptional vacation experiences with Ember Rewards Destinations, from California’s Sierra Nevada to Florida’s Space Coast. See a complete list of destinations here!
-
15% Discount at Ember Rewards Destinations. Book via applicable method listed here!
-
Two (2) Complimentary nights annually#
-
$7 Discount on One-Day Admission Tickets. Use promotional code LUCKY 7. Must be purchased online and in advance at kennedyspacecenter.com
General
-
Access to promotions, drawings and events
-
Special offers, based on play
-
Earn Ember Rewards points while you play; Redeem for rewards of your choice1
-
Tier-based invite only promotions and events
-
Exclusive birthday offer
-
Exclusive membership anniversary offer
-
Tier Match to other Delaware North properties2
-
Redeem Ember Rewards points for:
Free Play (starting at 500 points = $5)4
Gas Cards (starting at 2,500 points = $25)4
Retail Gift Cards (starting at 5,000 points = $25)4 -
Virtual Drawing BONUS entry earning multipliers (select events)
-
Complimentary check cashing
-
Priority gaming machine service & jackpot response at game
Dining
-
Reward point redemption at select property food outlets
-
Food reward point redemptions are worth double the normal point value!
1 point = .02
-
Complimentary Tim Hortons coffee & donut, daily
-
Enhanced point value for beer, wine & liquor redemptions
While actively playing with your Ember Rewards card; redeem 100 points for one drink
-
Discounts on catering for special events / meeting space
Blaze: 10% off, Phoenix 15% off
Amenities
-
Express line at Ember Rewards desk
-
Express line at Cashier’s Cage
50+ Benefits
-
Special offers on select days for members age 50+
Hero Card Benefits
-
The HERO program recognizes our military (active and veteran) and first responder members with special benefits
Partner Benefits
-
1-800-Flowers Family of Brands: 20% discount
Use Code LUCKYME with 1-800-Flowers and other brands including Harry & David, Cheryl’s Cookies, Shari’s Berries, The Popcorn Factory!
-
Hertz Car Rental®: 20% discount
Use Ember Rewards Discount Code (CDP) 2295540 when making your reservation
-
Omaha Steaks®: 15% discount
Visit omahasteaks.com/emberrewards to enjoy exclusive savings
-
One annual cruise for two – Interior Stateroom#
-
25% Discounted Room Rates & 50% off Resort Fees. Book via applicable method listed here
-
One annual complimentary 2-night stay#
-
Tropical Smoothie Café (select locations)
15% off by presenting your Ember Rewards card
-
Patina 250
250 Delaware Ave., Buffalo NY
10% off by presenting your Ember Rewards card
Destinations Travel Benefits
Player rewards to a higher level. You are closer to exceptional vacation experiences with Ember Rewards Destinations, from California’s Sierra Nevada to Florida’s Space Coast. See a complete list of destinations here!
-
15% Discount at Ember Rewards Destinations. Book via applicable method listed here!
-
Four (4) Complimentary nights annually#
-
$7 Discount on One-Day Admission Tickets. Use promotional code LUCKY 7. Must be purchased online and in advance at kennedyspacecenter.com
-
Two (2) Complimentary One-Day Admission Tickets#
General
-
Access to promotions, drawings and events
-
Special offers, based on play
-
Earn Ember Rewards points while you play; Redeem for rewards of your choice1
-
Tier-based invite only promotions and events
-
Exclusive birthday offer
-
Exclusive membership anniversary offer
-
Tier Match to other Delaware North properties2
-
Redeem Ember Rewards points for:
Free Play (starting at 500 points = $5)4
Gas Cards (starting at 2,500 points = $25)4
Retail Gift Cards (starting at 5,000 points = $25)4 -
Virtual Drawing BONUS entry earning multipliers (select events)
-
Complimentary check cashing
-
Priority gaming machine service & jackpot response at game
-
Phoenix annual celebration dinner
Dining
-
Reward point redemption at select property food outlets
-
Food reward point redemptions are worth double the normal point value!
1 point = .02
-
Complimentary Tim Hortons coffee & donut, daily
-
Enhanced point value for beer, wine & liquor redemptions
While actively playing with your Ember Rewards card; redeem 100 points for one drink
-
Discounts on catering for special events / meeting space
Blaze: 10% off, Phoenix 15% off
Amenities
-
Express line at Ember Rewards desk
-
Express line at Cashier’s Cage
-
Access to host service (based on play)
50+ Benefits
-
Special offers on select days for members age 50+
Hero Card Benefits
-
The HERO program recognizes our military (active and veteran) and first responder members with special benefits
Partner Benefits
-
1-800-Flowers Family of Brands: 20% discount
Use Code LUCKYME with 1-800-Flowers and other brands including Harry & David, Cheryl’s Cookies, Shari’s Berries, The Popcorn Factory!
-
Hertz Car Rental®: 20% discount
Use Ember Rewards Discount Code (CDP) 2295540 when making your reservation
-
Omaha Steaks®: 15% discount
Visit omahasteaks.com/emberrewards to enjoy exclusive savings
-
One annual cruise for two – Balcony Stateroom#
-
25% Discounted Room Rates & 50% off Resort Fees. Book via applicable method listed here
-
One annual complimentary 3-night stay#
-
Tropical Smoothie Café (select locations)
15% off by presenting your Ember Rewards card
-
Patina 250
250 Delaware Ave., Buffalo NY
10% off by presenting your Ember Rewards card
-
Patina 250
250 Delaware Ave., Buffalo NY
$100 Dining Credit annually
Destinations Travel Benefits
Player rewards to a higher level. You are closer to exceptional vacation experiences with Ember Rewards Destinations, from California’s Sierra Nevada to Florida’s Space Coast. See a complete list of destinations here!
-
15% Discount at Ember Rewards Destinations. Book via applicable method listed here!
-
Six (6) Complimentary nights annually#
-
$7 Discount on One-Day Admission Tickets. Use promotional code LUCKY 7. Must be purchased online and in advance at kennedyspacecenter.com
-
Four (4) Complimentary One-Day Admission Tickets#
-
One (1) Kennedy Space Center Explore & Stay Package Annually#
Overnight stay at Courtyard Marriott Titusville & two (2) one-day KSC admission tickets
ALREADY A MEMBER?
Log into the Hamburg Gaming member portal to view point balances, offers, tier status progress, and request win/loss statements for a calendar year.
Best displayed on Chrome, Firefox, Safari or Microsoft Edge.
READY TO JOIN?
Turn up the heat on every moment with the all-new Ember Rewards! Play as a member for access to Free Play, discounts, invites to special events and so much more.
Frequently Asked Questions
No! Your Lucky North® Rewards account was automatically converted into an Ember Rewards account as of 7/1/26.
Yes! The account number you had previously is the one you will have going forward. The PIN you used previously to access the account has not changed. The name of the program changed on 7/1/26. Your account details remain the same.
No! All of your points, offers and status remain as it was.
Yes! But we encourage you to get a new Ember Rewards card so that you are recognized as a current member and have the benefits associated with your tier. All you need to do is stop by and get a new card during your next visit.
Yes! Status and benefits carried over from Lucky North® Rewards to Ember Rewards as of 7/1/26. The same earning thresholds and dates apply going forward. The tier levels are below with how they correspond to old Lucky North® names.
| Old | New |
| Ruby | Spark |
| Emerald | Ignite |
| Sapphire | Flame |
| Diamond | Blaze |
| Black Diamond | Phoenix |
New members always start at the Spark tier. As you reach higher point thresholds by earning tier points throughout a calendar year, you will attain new tier status and increased benefits.
| Tier | All Other Properties | New York State Properties |
|---|---|---|
| Spark | 0–999 points | 0-799 points |
| Ignite | 1,000–5,999 points | 800–3,999 points |
| Flame | 6,000–25,999 points | 4,000–17,499 points |
| Blaze | 26,000–69,999 points | 17,500–34,999 points |
| Phoenix | 70,000+ points | 35,000+ points |
Ember Rewards tier status renews annually. Members earn tier points each calendar year (January 1 – December 31), to obtain status for the following calendar year.
Ember Rewards members earn tier status through earning tier points. Tier points are earned by inserting your card into the machine while you are playing or providing to a dealer for table games or poker so that you can earn points as you play.
Tier points are earned at the same time as you earn reward points, but don’t include points earned via point multipliers or prizes.
Yes! If at any time during the calendar year you achieve a higher tier than your current level, you’ll be upgraded immediately for the remainder of the current year and the subsequent year.
For example, if your current tier is Spark and you reach 1,000 points in September 2026, you will immediately receive Ignite status valid through December 2027. And, if you earn a higher status after that, you will be immediately upgraded again.
Points will only expire after 6 full months of inactivity. As long as you have active play on your account, your points will never expire.
For example, if you last visited May 15, 2026, your points would expire the first day of January 2027.
Currently, Ember Rewards members at Southland Hotel Casino, Mardi Gras Resort & Casino and Wheeling Island Hotel-Casino-Racetrack may use their current card at any of those three properties.
Mardi Gras and Wheeling members may also connect their account with Ember Casino, your premier destination for online gaming in West Virginia and New Jersey, and Ember Jackpot Casino our play for fun social gaming platform with over 200 of your favorite real-world games.
Members at other properties do not have the ability to use their account at multiple properties or online, but that feature is coming soon!
Gate City: late 2026 / early 2027
Daytona and Orange City: late 2026 / early 2027
Finger Lakes: early/mid 2027
Hamburg: early/mid 2027
Yes! If you are a tiered rewards member at a local/select regional casino to any of our properties, we will instantly match your Ember Rewards status to the corresponding level. Just bring your competitor rewards card to the Ember Rewards desk at the property.
*Tier matching not available at Daytona Beach or Orange City Poker, Finger Lakes Gaming & Racetrack & Hamburg Gaming.
You can earn points every time you play video gaming machines or wager on live or simulcast racing with your Ember Rewards card.
Video Gaming Machines: Insert your Ember Rewards card into the card reader on the machine you are playing. Look for the welcome greeting on the screen and you will know your card is registered. You earn 1 point for every $10 of play on video gaming machines.
Always play with your Ember Rewards card to ensure you receive benefits for your play!
You can redeem points for great rewards including Free Play, food and beverage purchases, gas & select retail gift cards and more! It’s your choice how you’d like to use your rewards.
Free Play: 100 points = $1 value (Minimum 500 points redeemed for free play reward).
Food & Beverage Purchases: Point redemptions are double the normal value! 100 points = $2 towards purchase (may redeem in any increment).
Other point redemption opportunities as available and stated at property.
Free Play: Please visit the Ember Rewards desk.
Food & Beverage: Simply present your card to the cashier when making your purchase.
Gift Cards and other opportunities: Please visit the Ember Rewards desk.
You can check your point balance several ways:
- Insert your card into any video gaming machine and access your account.
- Stop by the Ember Rewards desk.
- Access your account via the Ember Rewards mobile app.
Yes! If you have the points available in your Ember Rewards account and you have a valid coupon, you may combine these.
No. Membership in Ember Rewards is limited to you, and use of the card may not be shared or transferred. Misuse of the card or membership will result in loss of the card, all accumulated points, and any other services offered in connection with your membership.
Not at this time, but this feature is coming soon!
In the near future you will be able to earn and redeem points at all Delaware North properties, as well as with Ember Jackpot Casino, our free online gaming experience packed with over 200+ of your favorite real-world games.